“To Karl, Michael, Kyle, Mike the painter, Mark the electrician, Bree at Reception, and the rest of the team:
Thank you very much for the fantastic work you did with the repairs and replacement of our fallen ceiling! Not only was your workmanship of the highest quality, your customer service and communication leading up to the repairs was so helpful and reassuring to us during such a stressful time.
Karl’s brilliant organisation and management skills with leading his team should be commended, as it is clear he is passionate about what he does and the results speak for themselves. He is a strong team leader and made us feel confident that he and the team knew what they were doing. His attention to detail was incredible and we feel so grateful to have had him dealing with our ceiling repairs.
Michael and Kyle are also both assets to Modus’ company, and were extremely hardworking and focused on the work that had to be done. They were punctual to work each day and made sure they had given 100% before they left. The work they did exceeded our expectations, so thank you!
Mike, the painter organised by Modus, went above and beyond to help us get our walls back to their original condition. He worked tirelessly to get our walls looking like new again and we couldn’t be happier with the final outcome. His painting work was of the highest quality and he made it stress-free for us to make our house look and feel like a home again.
Mark the electrician reinstalled 4 sets of pendant lights and a set of downlights and was patient and professional with regards to the positioning of our lighting and did a great job with all aspects of the electrical work. Thank you very much for your hard work!
Bree the Modus receptionist was always kind, patient and professional dealing with our inquiries and made our dealings with Modus smooth and easy with her organised and efficient manner. A good company isn’t complete without a good receptionist so thank you and well done.
Overall, we were thoroughly impressed with how our repairs were completed. Each and every team member worked together to get our home in a livable condition again in a prompt manner, but made us feel as though they were really showing our home the best of care. Definitely 5 star service! We are so happy with the results and will be recommending Modus to all our family and friends! Thank you so much again.”